Quotes and job admin

Keep your quotes moving.

See which quotes need sending, which customers need a follow-up and what’s ready to become a job. We set up stages and follow-ups around the way you work.

Included with your CRM at every level.

Where each enquiry standsIllustrative example

Example plumbing enquiries

  • Quote to prepare

    Hot water replacement

    Next: Prepare and send the quote

  • Awaiting a reply

    Bathroom renovation

    Next: Follow up with the customer

  • Accepted

    Outdoor tap installation

    Next: Arrange the job

Keep the stages up to date as each enquiry moves along.

After the enquiry

Know which quotes
need your attention.

We set up stages that match your process, from preparing a quote to waiting for a reply and arranging the work.

See the full CRM
  • See what needs quoting

    Keep the enquiry and customer details together, with a clear stage for quotes you still need to prepare.

  • Follow up after sending

    We agree the wording and timing of follow-ups, and when they should pause or stop.

  • Record the outcome

    Keep the status up to date when a quote is accepted or declined, so your team knows what happens next.

Your job software

Keep the tools
you already use.

Quotes, job records and invoices can stay in your existing software. We agree where each part belongs and how the details get from the enquiry to the job.

See job management integrations

Connections are checked, scoped and priced separately.

Where do I create the quote?

We agree the quoting tool during setup. If you already quote from your job software, you can keep doing that while the CRM tracks the enquiry and follow-up.

Who updates the quote status?

Your team can update the stage when a quote is sent, accepted or declined. We agree any automatic changes during setup. Updates from another system depend on the connection we’ve checked and scoped.

When do follow-ups stop?

We agree the timing and stop conditions with you, including replies and accepted or declined quotes. Those rules depend on the information reaching the CRM, so we also show you how to stop a follow-up manually.

Are payment processing fees included?

Third-party payment and software charges are separate. We identify the providers and applicable charges before enabling a payment workflow.