A first response when you can’t answer.
An AI receptionist can answer when you’re busy, ask what the caller needs and pass the enquiry to your team. We set it up around your services, hours and the calls you want it to handle.
Optional add-on. Setup and usage priced separately.
“Hi, I’m the AI assistant for the team. I can take a few details for them to call you back.”
Details for your team
- Caller
- Alex
- Job
- Ceiling fan installation
- Area
- Woonona
Your next stepCall back to discuss the job and arrange a quote.
Set up for
the calls you get.
We agree when the receptionist takes over, what it can say and how the enquiry gets to the right person.
See how your CRM fitsChoose when it answers
Use it for calls you can’t get to, after-hours enquiries or another agreed arrangement. We check your number and call routing before setup.
Agree what it asks
Collect the caller’s name, callback number, suburb and the work they need. We write the questions and approved business information with you.
Decide what happens next
Choose who receives the enquiry and how they’re notified. Your team can review the details and return the call to discuss the work.
You hear it before
your customers do.
We run through common calls with you, check the questions and handover, and adjust the responses before switching it on.
Will callers know it’s AI?
Yes. The greeting clearly introduces it as an AI assistant for your business. We agree how it introduces itself and what it can tell callers.
Can it book appointments or give a price?
Booking is enabled only if we’ve checked the calendar connection and agreed the appointment types and permissions with you. It uses only pricing information you approve; job-specific quotes and commitments stay with your team unless explicitly agreed.
What if the caller needs a person?
We agree when to pass the call to your team and what happens if nobody is available. That may be a transfer where supported or collecting details for a callback, with clear expectations for the caller.
Is AI Voice included in my plan?
It’s an optional addition for Tradieboost clients, priced separately from your system plan. We quote the setup and ongoing costs, explain call allowances and usage charges, and agree the scope before enabling it.