Your enquiries. On your phone.
See who’s been in touch, read the job details and reply from the app. Messages from your connected channels stay with the customer’s record.
Included with your CRM at every level.
Alex · Hot water replacement
Website enquiry · Woonona
The enquiry and your reply stay together.
See what’s come in.
Know who needs a reply.
Open the app when you have a moment. The customer’s details and conversation are there, so you can pick up where you left off.
See the full CRMSee new enquiries
Get notified when a customer contacts you through a channel we’ve connected. Open their enquiry to see what they need.
Pick up the conversation
Read the previous messages, ask for the details you need and reply from the same place.
Keep track of what’s open
Update the enquiry’s status as it moves along, so you and your office team can see what still needs attention.
We connect it.
You get shown how.
We connect the agreed channels, set up access and notifications, then walk you through checking an enquiry, replying and updating its status.
Which messages arrive in the app?
Website enquiries and messages from the channels we connect during setup. We agree which channels you use and check the enquiry flow with you before launch.
Can my office person use it too?
Yes. We agree who needs access, their permissions and who should receive notifications during setup. We show the people handling enquiries how to use it.
Do I need to reply straight away?
You choose when to reply. We can set up an agreed acknowledgement so customers know their enquiry has arrived, then you pick up the conversation. We confirm the wording and timing with you.
Does it replace my job software?
It looks after enquiries and customer conversations. You can keep job scheduling, quoting and invoicing in your existing software. We check what can connect; any integration is scoped and priced separately.
Already using job software? See how an integration could fit.